I bought a product on your site but did not receive the order confirmation email?
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Modified on: Sat, 17 Dec, 2016 at 1:09 PM
There are many reasons for this. Your mailbox server did not recognize our email id, and it could have pushed our email to the spam folder or your mailbox could be full. Please clear your inbox or check other folders. Another reason could be that you have not submitted the right email address while placing an order.
Alternatively, you can “Log in” into My Account on MyFitFuel.in and check your order history. If order status shows “Payment under Process” this means we haven’t received your payment. If your order history doesn't show your order placed than it means your order has not been placed and you need to reorder.
If you have checkout out as guest then you might not be able to login into your account as you haven't registered with us before. So you can write us on hello@myfitfuel.in and our team will revert you within 12-24 hours.
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